Refund & Cancellation Policy

1. Standard Cancellation Policy

We strive to provide flexibility for our property management, bookkeeping, and marketing clients.

• Full Refund (100%): Cancellations made at least 14 days prior to the service start date receive a full refund of all prepaid funds.
• Partial Refund (50%): Cancellations made between 7 and 13 days prior to the service start date receive a 50% refund.
• Within 7 Days: Cancellations made within 7 days of the service start date are non-refundable to cover scheduling and setup costs.

2. Monthly Service Agreements

For ongoing monthly services (such as property management or bookkeeping), you may cancel at any time with written notice. Fees for the current billing cycle are non-refundable, and no further charges will apply after the cancellation takes effect at the end of that cycle.

3. How to Request a Refund

All cancellation and refund requests must be submitted in writing to support@9309222ndSt.com or via phone at 516-670-1178.